City of Tucumcari

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CITY OF TUCUMCARI

RFP 2011-004

EMERGENCY MEDICAL SERVICES BILLING

Responses to Inquiries

• Does the City currently use a third party billing company? Yes
• If so, what is the name of your current billing service provider? Sandra Kitchens, Independent Contractor
• How long have you used your current billing service provider? Eight (8) years
• What is the fee for service being charged by your current billing service provider? Seven percent (7%) of collections
• What is the reason for going out to bid at this time? Current contract expiring
• Is the City satisfied with its current vendor? No response
• In the most recent fiscal or calendar year, what was the actual number of billable transports provided by the City? Approximately 1200
• In the most recent fiscal or calendar year, what was the total amount of gross charges generated by the City for ambulance charges? $702,976
• In the most recent fiscal or calendar year, what was the total amount of actual cash reimbursement realized by the City for ambulance transports?   $267,895.07 with $87,000 written off
• Please provide the payer mix, i.e., the total percentage of charges that were billed to the following four main payer groups.  This is not tracked
• Medicare
• Medicaid
• Commercial insurance
• Self-pay accounts
• Please provide a breakdown of transports into BLS, ALS1, ALS2, Specialty Care Transport (SCT).  This is not tracked
• Please provide your current rates for each of the ambulance transport categories. The rate is the New Mexico State Tariff
• Does the City bill for service where no transport occurs? If so, what is the charge?  The rate is the New Mexico State Tariff
• Does the City utilize a “lockbox” for collections? We are not familiar with this term
• What is the name of the ePCR system currently being used? None
• If vendors are to include, as an option or otherwise, an ePCR system would the City like vendors to propose field hardware as well? Yes
• Who is your current ePCR vendor? N/A
• Who is your current hardware vendor? None
• How, and how often, does the current vendor receive patient/trip data from the City? Weekly
• Does the City use a collection agency? Not at this time
• How much does the City charge per mile? New Mexico Tariff
• How many vehicles does the City have? Four (4) ambulances